GSC: Generic Support Center

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JESSE – Or GSC: Generic Support Center, is an extensive collection of documents and tutorials on the Broadsoft™ platform, designed and written for training and support purposes. Every (and any) relevant piece of documentation exist there readily available for users and administrators alike.

some of the documentation
-for both administrators and end-users-
found on this extensive knowledge base include,
but is not limited to:

Getting Started Videos

We know that learning a new platform can be daunting at first, so we’ve created these short videos to show you simple things you can do to get yourself up and running. Our videos will walk you through how to set up a voicemail, reset your voicemail password, forward my phone to another line, and much more. If you’re new to Broadsoft™ , this is the place to get started.

Tutorials

The contents on this page lead to a variety of tutorials and training materials. Whether you are a seasoned administrator or an end-user, you can find helpful resources here for best practices and the most common questions. We’ve created these tutorials after years of experience with everything Broadsoft™.

Webinars

Attending a webinar can be easy and fun, but the first time is always a little confusing. Don’t worry, we’ve got you covered with the basics. Every webinar we’ve scheduled has been recorded and made available for our customers. We produce webinars using diverse methods online and this page will provide you with our most popular ones.

Articles

Just like our training tutorials we’ve created a vast library of articles to get you acquainted with the BroadSoft™ platform. Our articles will walk you through how to set up a voicemail, reset your voicemail password, forward my phone to another line, and much more. If you’re new to Broadsoft™ and love good reading material online, this is the place to get started.


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